Who We Are
JOHN STEPHEN PROPERTY SOLUTIONS is a leading, independent and privately held London-based property management company founded, owned and led by property specialist and real estate entrepreneur John Stephen. We deliver best-in-class, cost-effective and transparent residential property management solutions to a large constituency of UK and Overseas Landlords. Our portfolio of managed properties comprises everything from owner occupied and tenanted studio and one-bedroom flats, to corporate lets, serviced accommodation and high-end luxury penthouses.
What We Do
We offer an extensive range of specialist, high-quality and value-added property management services for a wide array of high value properties, including full property management, repairs and maintenance, property inspections, insurance, Landlord and Tenant liaison, dispute resolution and more. By treating each property as our own, we have gained a strong foothold in the market and become a provider of choice to London property owners.
Why Us
Our singular business focus is to deliver top decile services for our clients. Underpinning the provision of these services is our robust systems management framework designed to benchmark, measure and improve all company specific operational metrics and ensure the provision of unparalleled property management services.
Our Services
We offer a comprehensive suite of quality services tailored to meet client needs no matter how large or small, including but not limited to:
Property Management
Repairs and Maintenance
Team of Professional Tradesman
More Services
- Day-to-day management of rental properties.
- Proactive and reactive property maintenance.
- Recommended team of tradesman, including plumbers, electricians, heating engineers and handymen.
- Furnishing and decorating of properties to required rental standards.
- Electrical and gas safety certificates, fire regulations and EPC certificates.
- Property furnishings ranging from furniture to electronics, appliances, housewares and decorative items.
- Periodic property inspections including 6 monthly reports.
- Transferring utilities at the beginning and end of tenancies.
- Landlord and Tenant liaison and dispute resolution.
- Administrative management and correspondence between parties.
- End-of-tenancy professional cleaning services.
Our Testimonial
We have worked with John Stephen and John Stephen Property Solutions for over four years and have found them to be professional, reliable and trustworthy.
JSPS provide full management for four of our Central London properties and deal with everything from repairs and maintenance to tenant liaison, inventories, complaints and more.
They are our tried-and-true property partner on the ground and recently proved to be outstanding in coordinating together with the fire brigade, the evacuation of a block of flats contaminated by solvent fumes released from a dry cleaner located on the ground floor of one of our properties.
They are first-rate professionals and we recommend them unreservedly. CG.
I have been a long time property owner in the Marylebone area and have used John Stephen Property Solutions for my property management needs.
Having used other property management companies in the past, I know that quality of service can vary greatly and I have been very pleased with JSPS’s professionalism, attitude, and timely service.JSPS checks my properties regularly and performs routine preventive maintenance and provides consistent communication about any issues that may come up at the property.
They have a number of service and repair vendors so any issue is addressed promptly. Access is provided and work is overseen through to completion. If I ever have a question, I know that I can email, call or text to get an answer.
Thank you for your genuine concern and attention to my interests and financial well-being as Landlord.
跟大家講，有 Mr. John Stephen管理我們在英國倫敦的家居，感覺特別幸運。
我們用Mr. Stephen的服務，已經三年有多。 Mr. Stephen 專業又用心、辦事有效率，我們不在英國的日子，也不用擔心。
家裏要做些什麽維修工程，安裝傢具，記錄電表度數等等各樣大小事情，Mr. Stephen就是我們最好的幫手。 Mr. Stephen在倫敦人脈網絡廣濶，無論什麽問題，一通電話，就可以幫我們辦理妥當。
之前我們也有聘用其他物業公司，管理倫敦市外的其他物業，但也只有Mr. Stephen 才會這樣盡心盡力，根本不用開口，他也會定時到我們家裏檢查，跟我們報告大小事情。
Mr. Stephen 管理我們的家居真的很貼心，就像打理自己的家一樣，為此我們非常感恩！
大家有在找物業管理嗎？找Mr. John Stephen 肯定沒錯！
姚家
2020年10月
Mr. John Stephen has been managing our property for over three years with great care, skill and efficiency, giving us peace of mind that our home is well looked-after even when we are away.
Mr. Stephen works in a professional yet personal manner and is our first port of call in a wide range of property concerns from repairs, installations, meter readings and beyond.
Mr. Stephen’s impressive knowledge and contacts across London mean that he is likely to have a solution to any problems which may arise, making it infinitely comforting to know that he is just a phone call away.
Where previous property management companies we have used rarely checked on our home unless requested to, Mr. Stephen proactively visits our property and gives us frequent updates.
Mr. Stephen takes care of our home as if it were his own, and for that reason we wholeheartedly endorse him and recommend him to any property owners in London whether residential or professional.
Our Team
Our people are our greatest asset and we have assembled a team of experienced and dedicated property professionals with extensive operational expertise who are led by John Stephen. Our team is united by their passion for business and their commitment to providing unparalleled customer service.